Hello,
We are not the manufacturers of the latch hook kits. We are an online store that carries latch hook kits from different manufacturers but we do not make them or put them together. If you are missing something from the kit itself, all you need to do is contact the manufacturer (Caron, Wonder Art, or MCG Textiles) and let them know what was missing and they would send out a replacement for you.
~Kristi @ ELH