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How can I get a new pattern guide for the 12x12 latch hook

I am wanting to start back up on a project, but I can’t find the pattern sheet anywhere. It is called All American Bear, Art# 430. Any help would be very much appreciated.

Hi there everyone, Not sure if you heard but the State of Ohio has been put under a "Stay at Home" order that goes into effect tonight (Monday) at 11:59EST. Under this order, we are allowed to stay open but we are going to be operating with very minimal staffing...a skeleton crew if you will, lol! Anyone who has the capability to work from home, is working from home until the order is lifted. Since we will be operating with essential personnel only in the office during this time, some things are going to change for a bit here at EPC and here are the new policies going forward: • Orders will be shipped as soon as they can, in the order they are received, so please be patient! If you need your items within a certain time frame, please reconsider placing your order. If you decide to get your supplies somewhere else during this crisis, we hope you reconsider us when things are back to normal! • Back ordered items will be removed from your order and you will be refunded for them. We are sorry for this inconvenience, but with the volume of orders we are receiving and the limited amount of resources we have for storing and keeping track of them, we feel that it is in everyone’s best interests if we cancel the back ordered items and ship what we can. • Our office will not be available by phone. Until the Stay at Home order is lifted, no one will be available to take orders or answer questions about orders or products by telephone. We have Customer Service representatives working from home who will be answering email, so please email us at service@everythinglatchhook.com with any questions or issues, and someone will get back with you as soon as possible. • Some items will not be available at all until things return to normal. Special order items and things that may be taking longer to get than usual will be unavailable to order until things return to normal. We really do not feel comfortable taking orders for things that we have no idea when they will be here. We thank you very much for your patience and understanding during this trying time period. Please be assured that we are doing everything we can do ensure the safety of all of the people who are still working here and the safety of the products we are shipping. Our primary concern is the health and safety of our families and employees. We also want to do everything we can to help our customers through this difficult time, which is why we are staying open at all :) I will keep you all updated with any new changes, if they arise. We will all get through this together!! Everyone please stay safe, stay healthy and wash those hands!! ~Kristi @ ELH

I lost the colour instructions for this piece, is there some way I can get them? Thanks

How do you go about combining two or more latch hooks? Say I wanted to make a 9'x12' rug by doing four 9'x3' strips and splicing them together?

I received a kit where three of the packs of yarn are noticeably longer than the others. Do I just trim them down?

Hey!! I was working on the WonderArt Tiger Cub Latch Hook Rug kit, and I realized that there are not enough yarn colors not complete the project. What do I do?! The website on the label is no longer running. How do I find more yarn? Please help! Thank you!

Hi there everyone! As you all know, it’s been a little crazy these last few weeks with everything happening because of COVID-19. We just wanted you all to know that we take the health and safety of our customers, as well as our employees, very seriously. Things are still up and running here at ELH and as of right now, that won’t be changing. Since we are operating as normal, please know that we are doing all we can to prevent any spread of this virus to not only each other but to our customers. Work stations are being cleaned and wiped down multiple times a day; we have hand sanitizer placed throughout our offices and shipping stations; we are frequently washing our hands and we’ve also been instructed to stay home at any hint of illness. We haven’t heard about any closures from the distributors and manufacturers that we order from. If that changes, we will keep you all updated and let you know. We are doing our best to make sure we have enough inventory of products but please know that some of our backorders or out of stock products are going to be out of our control for the moment and we have no idea when those will be coming back in stock. We appreciate your understanding, patience and patronage as customers :) We hope you all are staying healthy and safe and enjoying all of this extra crafting time you are getting :) We are here for any of your latch hook needs! Take care everyone and wash those hands! ~Kristi @ ELH

I have wonderart shaggy 426303 colorful flowers latch hook, but I do not have the shape map to complete it. Can anyone tell me where I can get this? Thank you!

I lost instructions to a Unicorn latch hook kit “ww117259” Does anyone have it or can post a photo?!